Values & Approaches

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Will it mean telling people how I feel all the time?

EI is about tuning into your emotions, understanding how you and others feel and how you manage and express your emotions effectively and productively whilst honouring your values and those of your organisation. An important aspect of Emotional Intelligence is awareness of your own and others emotions. You are then able to choose whether or not to express emotions and be able to do so constructively and appropriately.

Does being emotionally intelligent mean getting upset and emotional?

It is understandable that people may be wary about exploring emotions when our culture has advocated that emotions “get in the way” and are unhelpful or even destructive. Emotions are an intrinsic part of us and are an extremely valuable resource for effective communication, developing successful interpersonal relationships and managing change. If we can regard our emotions as useful signals then we have the opportunity to understand and use this information to best effect.

Is being emotionally intelligent the same as “positive thinking”?

Being able to think or behave positively is a valuable asset. However, negative emotions can be signal that something needs to change. All emotions are giving us information about ourselves. Emotional Intelligence means using this information positively and constructively.

Isn’t it more important to focus on the task rather than emotions?

It is vital to focus on both. Getting the task completed successfully involves using knowledge, skills and Emotional Intelligence. Negative emotions are difficult obstacles and positive emotions help to get the job done.